Effective Date: Starting From 01.01.2017
ZETS Group values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our health tourism and software services.
1. Information We Collect
We may collect and process the following categories of personal data:
a. Health Tourism Services:
- Name, contact details (email, phone number), nationality, and passport information.
- Health-related information provided for treatment purposes.
- Travel preferences and arrangements, including accommodation and transportation details.
b. Software Services:
- Usernames, email addresses, and other login credentials.
- IP addresses, device details, and usage logs for system optimization.
- Feedback, inquiries, or support requests related to our software solutions.
c. General Information:
- Payment details for invoicing and transactions.
- Communication records, including emails and call logs.
- Cookies and browsing data when you use our website or software platforms.
2. How We Use Your Information
Your information is used for the following purposes:
- To provide personalized health tourism services, including booking and coordination of treatments and travel.
- To develop, maintain, and improve our software solutions.
- To comply with legal obligations and regulatory requirements.
- To manage customer support and respond to inquiries.
- For marketing and promotional purposes (with your consent).
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Partnered healthcare providers, clinics, and travel agencies for service delivery.
- Software vendors and IT service providers for system maintenance.
- Regulatory authorities, if required by law or during legal proceedings.
4. Data Security
We implement industry-standard measures to secure your data, including encryption, secure servers, and access control. However, no system is entirely foolproof, and we cannot guarantee absolute security.
5. Data Retention
We retain your data only as long as necessary for the purposes stated above or as required by law. Health data is securely stored and deleted in compliance with applicable regulations.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for data processing.
- Object to direct marketing or automated decision-making.
- Lodge a complaint with a data protection authority if you believe your rights have been violated.
7. Cookies and Tracking Technologies
Our website and software use cookies to enhance your experience. You can manage or disable cookies through your browser settings.
8. International Data Transfers
If your data is transferred outside your country, we ensure that appropriate safeguards are in place, complying with relevant data protection laws.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be communicated on our website or through other appropriate channels.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
ZETS Group
Email: cemilmertguler@zetsgroup.com